Privacy Policy
At Supreme Pokies Casino, player trust isn’t just important — it’s the foundation of how we operate. Protecting your personal information is part of that commitment. This policy explains how we collect, use, and safeguard your data, so you know exactly what happens behind the scenes when you play here.
Data Processing
We follow the legal and regulatory standards for online gambling, which includes processing certain personal details from our players. Without this step, we can’t provide access to our games or payment services.
Supreme Pokies Casino is operated by Dama N.V., a company registered in Curaçao, with support from its fully owned subsidiary Friolion Limited in Cyprus. Dama N.V. holds a valid gaming licence issued by Antillephone N.V.
By creating an account or using our services, you agree to this Privacy Policy. We update it from time to time, so it’s worth checking in occasionally. Continued use of the casino means you accept any updated terms.
Collection of Information
We may collect several types of personal information, including but not limited to:
- Registration and Contact Details – Name, address, phone number, email, and identity documents provided during sign-up or account verification.
- Communication Records – Copies of chats, emails, or messages exchanged with our support team.
- Transaction and Gameplay Data – Deposit/withdrawal history, bets placed, and activity logs on the site.
- Compliance Documents – Proof of identity, payment methods, and address for regulatory checks.
Usage of Information
Your personal data can be used for:
- Processing deposits, withdrawals, and bets.
- Providing access to games and account services.
- Carrying out ID verification and legal compliance checks.
- Sending promotional offers (only with your consent).
- Meeting anti-money laundering and other regulatory requirements.
- Detecting and preventing fraud or other unlawful activities.
- Analysing player activity to improve site performance.
Marketing Communications
If you choose to receive marketing messages, we may send information about promotions, bonuses, or new games at Supreme Pokies Casino. You can opt out anytime via your account settings or by contacting customer support.
Disclosure of Information
We do not sell or rent your personal details. Information may be shared in these circumstances:
- Within our corporate group – For operational purposes.
- With trusted partners – To meet licensing and legal obligations.
- With service providers – For payment processing, ID verification, and fraud prevention.
Any third party we work with is bound by strict confidentiality and data protection agreements.
Data Security and Retention
We use industry-standard security measures to protect all personal data. Information is stored for as long as required by law — in most cases, at least five years after account closure, as required by anti-money laundering regulations.
Cookies and Tracking
Our website uses cookies and similar tools to improve functionality, analyse site traffic, and support promotional activity. You can adjust your cookie preferences in your browser settings, but blocking certain cookies may affect how the site works for you.
Your Rights and Contact Information
As a player, you have the right to:
- Request a copy of the personal data we hold on you.
- Ask us to correct or delete your information.
- Object to the use of your data for marketing purposes.
For privacy-related questions or requests, you can contact our Data Protection Officer by email. Under GDPR, you also have the right to raise a complaint with a relevant data protection authority.